Support
We're here to help
Merchant support for SeasonAura — installation, theme embeds, and effect troubleshooting. Email only; no live chat.
Primary contact
support@oclocksoftware.infoThis inbox is monitored for Shopify merchants. Typical replies within 1–2 business days.
Before you write
- Include your myshopify.com domain
- Confirm the SeasonAura theme embed is enabled
- Attach a screenshot of the issue
- Note the page type (home, product, etc.)